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I am CIPD qualified HR Generalist with 10 years experience in both private & public sector organisations. My special interest is in Group and Personal Coaching.   A skilled communicator I have honed a wealth of transferable skills: Enthusiasm, resilience, diplomacy, the ability to actively listen and elicit information, the ability to solve problems, resolve conflict, work quickly and accurately; to communicate with audiences of differentiated needs, exercise discretion and work with confidential information following protocol and best practice.   I pride myself on providing a professional and efficient service, despite working in fast-paced, results driven environments; to give each client or colleague personalised experience, which makes me their "go to" person.   I work with people’s aspirations, motivations, frustrations and emotions. It’s my job to facilitate a seamless service. I believe I am able to do this by my ability to put people at ease by the way I address them; approachable yet authoritative. I am able to counsel & coach others to get the best outcomes for them in given situations. I posses the youthfulness to be creative and inquisitive, yet maturity to be empathetic and non-judgmental.